The technology-driven enterprise is build on a broad foundation of ICT components and services. While KLC can create any customised solution you require, we offer several standardised services to help you ramp up your capabilities sooner. These include:
Take charge of technology. KLC helps you build IT operations that deliver true business value.
We carry out comprehensive audits of your IT systems, operating procedures and SLA's to ensure they follow best practices and conform to internationally recognised standards, such as ITIL. Our investigation includes project workshops, interviewing key stakeholders (including management and customers), and reviewing documentation, current work practices and procedures. This exercise identifies strengths, weakness, opportunities and threats. It also highlights quick wins - things you can rectify now to create immediate improvement. Ultimately, we'll define a benchmark of your as-is situation and create a roadmap you can follow to reach your operational goals and objectives.
We also offer a full range of ICT services, covering everything from desktop support to outsourced ICT operations management. These include:
Master mobility. Your customers, suppliers and employees are equipped with a powerful invention. Put their mobile devices to good use with our mobile application development capabilities. We develop mobile apps that operate across your enterprise, integrating seamlessly with your operational back-end systems.
They provide remote transactional capabilities, location-based data, and powerful analytics that you can use to gain a greater advantage in business. Bring efficiency to your off-premises activities with mobile workforce management, mobile workflow management, remote work assignment, task scheduling, trip routing and GPS navigation, and more. We cover all major mobile platforms including iOS, Android, Windows Phone, Windows 8, and Blackberry(RIM).
Conquer the Web. All businesses can benefit from web-enabled applications that run in a browser rather than the desktop. They're easily deployed as no installation is required on a local device. Also, any changes in functionality are carried out on the servers where they're hosted, so new features are immediately available to users. And they can be integrated to Cloud or Internet systems because they're built with web technologies. These factors make web solutions less costly to maintain and manage.
KLC develops full-featured web applications based on the latest Cloud and Internet technologies. Our services include web design, web application development, B2B and B2C e-commerce solutions, trade partner integration, electronic payment systems, and more. We also help you to deploy solutions to the public Cloud, develop your own private cloud, or create a hybrid platform that integrates both.
Succeed with social media. It's not just a new way of communicating. It's a new marketplace. And businesses who embrace it enjoy greater opportunities to connect with their customers, suppliers and stakeholders on a personal level.
Social media can be used for lead generation, customer relationship management, business news broadcasting and customer complaint management. And it extends your company's brand presence across the web because social users tend to follow the recommendations of their friends and colleagues. We'll show you how to build your audience and leverage that system through information sharing and social networking.
We'll establish your web presence on well-known social media platforms such as Facebook, Twitter, LinkedIn, Google Plus, and YouTube, and help you set up and run a business blog. You'll touch both browser and mobile users through an engaging, interactive experience that integrates to your web site, creating a digital pipeline that leads right back to your sales department.